Terms & Conditions

1. Your booking can only be confirmed by returning the booking form accompanied by a non refundable deposit of 25% of the total amount due within 7 days of the initial booking. The remainder is payable 8 weeks prior to arrival. A reminder will be sent out 1 week prior to becoming due. You can pay the full balance on booking or prior to the 8 week period.

DURING THE COOVID 19 ALL NEW BOOKINGS WILL BE REFUNDED IN FULL IF THE LOCKDOWN IS EXTENDED INTO THE PERIOD OF YOUR BOOKING

2. In the event of you having to cancel you will be liable for the total amount. However we will endeavor to re-let your cottage and if successful will reimburse you 75% of the total price. We do recommend that you take out Holiday Cancellation Insurance as protection against this.

3 The proprietors reserve the right to refuse any bookings or to cancel any booking already made subject to refunding any sums you may have paid without further liability on our part.

4 Your cottage is designed and equipped for family type holidays and is not suitable for young groups or student parties. Nor will it accommodate more than the stated number of beds.

5 The proprietors reserve the right to terminate your stay if you or members of your party are believed to be causing a nuisance to the other guests or are not treating the property with due respect.

6 The proprietors, or any person in its employ, shall not be liable to you or any other member of the party for any loss, damage, sickness or injury however caused.

7 The cottage must be left clean and tidy on vacation. Any cottage requiring extra cleaning will be charged to you. Inventories are kept in each cottage and you are advised to check items on arrival as you will be charged for any items missing.

8 Any items damaged by you or your party will be charged to you.

9 Your cottage will be available from 4pm on the first day and must be vacated by 10am on the day of departure.

10 The proprietors reserve the right to enter the property if necessary during your stay.

11 Smoking is strictly forbidden inside the cottages.

12 The proprietors reserve the right to cancel any booking if it subsequently transpires that the above mentioned conditions have not been observed.

13 All booking contracts are deemed to be made in the County of Cornwall

14 Bookings are non tranferable 

15 We operate a non smoking policy and you will be charged for any losses incured as a result of smoking will be charged. This is to protect subsequent guests! 

Hot tubs are reliable but can develop faults. These are usually delalt with within 24 hours by an engineeer. No refunds will be given for faults that develop during your stay.  

PROVISIONAL BOOKINGS ARE ONLY HELD FOR FIVE DAYS